Privacy and Personal Data Protection Policy
The sole proprietorship Felisberto Martins Vieira with taxpayer number 236133659 (Movenergy – Lighting and Electronics), respects the privacy of all customers and is committed to protecting the personal information that each user decides to share.
When it is necessary to collect personal information to provide services or when each customer/user decides to provide some of their personal data, the use of that information and data will be carried out in compliance with the applicable legislation on the protection of personal data - Law 67/98 of October 26, Data Protection Law, and EU Regulation 2016/679 of the European Parliament and Council of April 27, 2016 - in order to ensure the confidentiality and security of the personal data provided. The entity responsible for the collection and processing of personal data is the individual company Felisberto Martins Vieira (Movenergy – Iluminação e Eletrónica).
The data shared by customers/users will be subject to computer processing and will appear in the database(s) of the individual company Felisberto Martins Vieira (Movenergy – Lighting and Electronics).
We collect information from you for what purpose?
We may collect personal information from you for a number of reasons including:
- services provision;
- sale of goods;
- improve our service.
And for the following purposes:
- Billing and provision of services, including after-sales.
How do we collect this information?
Personal information collected by us is, in most cases, provided directly by you when you provide us with your details, or when you seek information from us or give us feedback.
We may collect information in a number of ways including:
1. When you register your data with us or give us the information; or
2. When you make a purchase in one of our stores.
How long do we keep your personal data?
All Personal Data are kept by the company in individual name Felisberto Martins Vieira with taxpayer number 236133659 (Movenergy – Lighting and Electronics) as long as the existing relations between this Company and its respective Holders remain in force, or for the purpose of maintaining by which they were collected, in order to allow the identification of the Holders until these relationships have definitively ceased. The data collected will be destroyed at the end of its legal term.
With whom may we share your information?
We may pass personal details such as your name and address to companies that are part of our service delivery. This includes organizations such as mailing companies, other service providers and third-party companies or contractors. In addition, we may disclose your personal data to government and regulatory authorities if required by law.
What if the customer wants to change, rectify or delete their personal information?
You can, at any time, change or rectify all your data in real time in the customer area.
Regarding the deletion of your personal data, you may exercise this right by writing to the following address:
Movenergy – Lighting and Electronics
A/C Felisberto Martins Vieira
Rua Rainha Santa Isabel, 17
4440-569 Valongo
or sending an email to geral@movenergy.pt .
The customer accepts that by not providing some required data, we may not be able to provide the service or sell the good, as well as after-sales or contact.
Safety
We take all appropriate technical and organizational security measures, consistent with national and international information practices, to protect your personal information. These measures include administrative, technical, physical and organizational measures to protect personal data from misuse, unauthorized access or their disclosure, loss, alteration or destruction.
While we have taken all reasonable precautions to protect your information, it is important for you to know that the transmission of data over the internet cannot be regarded as being 100% secure and as a result we cannot absolutely guarantee the security of any information you give to same.
Disclaimer
The data may be provided to judicial or administrative authorities, provided that in compliance with a legal obligation incumbent on the individual company Felisberto Martins Vieira (Movenergy – Iluminação e Eletrónica) or if we have to exercise our legal rights or defend a right in a court case.
We also reserve the right to share personal information if we believe (and in our sole discretion) that it is necessary to investigate, prevent, or report illegal activities (including fraud) or situations involving actual or potential threats to the safety of any person or property.
Law and Forum
These general conditions are governed by Portuguese law.
In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity.
We suggest:
CICAP - Consumer Arbitration Court,
Rua Damião de Góis, 31, Store 6
4050-225, Porto
Tel: 22 550 83 49
Email: cicap@cicap.pt
More information on the Consumer Portal www.consumidor.pt
